Zultra

Serving all of Southern California

• Are you having to over staff or operate short staffed because of no shows?
• Having damage claims caused by your porters?
• Spending too much time managing these services when you can be focused on RO's and generating revenues?
• Are you often short staffed which puts the department in a reactionary operational mode?
• How reactionary does it make your service department when there's turn over, no shows and people not doing their job?

You can turn all this over to us. This is what we do. And you will see the same faces. We have less than 1% annual turnover.

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Why Hire Us?

Going beyond standard criminal background checks, we have strict motor vehicle record requirements that every employee must satisfy before being considered for employment in any capacity. The average tenure with our company is 5+ years. Our training involves such topics as location specific verbiage, body language, and effective service skills.

Contracting out to hospitality trained professionals will not only reduce your overall costs in labor, benefits, hiring, training, workers' comp, UI and payroll taxes. It will also allow you more time to focus on sales and service.

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In Sharing Our Years of Industry Experience

Primarily in hotels and restaurants early on with new team members, our employees are provided with the service mindset required to identify and execute our high stands of service.

With the average Franchise Auto Dealer billing over $100 per hour in Tech and Advisor time, a store can lose over $20,000 per month in downtime while Mechanics and Advisors are staging and washing customer vehicles.

Manage your time better. We allow you to focus on revenue generating activities while we take care of the backend. No more wasting hours and money on handling hourly employees. No more recruitment, HR issues, or employee turnover rates. We will take that off your plate! We remove the claims liability from your operation. We assume FULL liability of every vehicle we handle. All of our drivers and staff are covered on our insurance policy.

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Zultra's Golden Rule

Make it better than it was before. Always give each other the benefit of the doubt. Always. Be honest with yourself; only then can you be honest with others. Do everything with gratitude and humility. Communicate clearly and directly and take the time to say what you mean. Give feedback immediately. Accept feedback openly.

It’s o.k. to say, “I’m sorry”, “I’m wrong”, “I don’t know”. Keep all who need to know informed. Lead by example and walk your talk. Listen. Focus on what is important, not urgent. Always do what you say you are going to do. Celebrate success wildly.